Privacy Policy

Last updated: September 2025

1. Information We Collect

We collect several types of information to provide and improve our services:

Health and Personal Data

  • Menstrual cycle information (cycle dates, symptoms, moods)
  • Nutrition data (food intake, dietary preferences, meal photos)
  • Fitness information (workout preferences, activity levels, goals)
  • Body measurements and health metrics
  • Age, height, weight, and other demographic information

2. How We Use Your Information

We use your information to:

  • Provide personalized health recommendations and insights
  • Track your menstrual cycle and predict future dates
  • Generate AI-powered nutrition and fitness plans
  • Analyze food photos for nutritional information
  • Send you relevant notifications and reminders
  • Improve our AI algorithms and app functionality
  • Provide customer support and respond to inquiries
  • Process subscription payments and manage your free trial period

Important AI Disclaimer: All AI-generated suggestions and recommendations provided by LunaSync are for informational purposes only and are subject to confirmation from a qualified healthcare professional. Our AI technology is designed to assist and inform, not to replace professional medical advice, diagnosis, or treatment.

3. Data Security and Protection

We implement industry-standard security measures to protect your personal information, including encryption of sensitive health data both in transit and at rest. Your health information is stored securely and access is limited to authorized personnel only.

4. Data Sharing and Disclosure

We do not sell your personal health data. We may share information in the following circumstances:

  • With your explicit consent
  • With healthcare providers you choose to connect with
  • With service providers who help us operate the app (under strict confidentiality agreements)
  • When required by law or to protect our legal rights
  • In aggregated, anonymized form for research purposes

5. Your Privacy Rights

You have the right to:

  • Access, update, or delete your personal information
  • Export your data in a portable format
  • Opt-out of certain data processing activities
  • Request information about how your data is used
  • Withdraw consent at any time
  • File a complaint with relevant privacy authorities

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. You can request deletion of your data at any time, and we will delete it within 30 days unless legally required to retain it longer.

7. International Data Transfers

Your information may be processed and stored in countries other than your own. We ensure appropriate safeguards are in place to protect your data when it is transferred internationally.

8. Children’s Privacy

LunaSync is not intended for use by individuals under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete the information promptly.

9. Third-Party Integrations

Our app may integrate with third-party health platforms (like Apple Health or Google Fit) with your permission. These integrations are governed by the privacy policies of those third parties in addition to this policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy in the app and updating the "Last updated" date. Your continued use of the app after such changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at team@lunasync.app or through the contact form in the app.